Messaging Terms of Service

Last updated: October 16, 2026

These terms apply to text messages (SMS, MMS and RCS) sent by Elegant Basics LLC, Enterprise, Alabama, through AquaCRM, including messages sent under the Lowe's Services name as an authorized Lowe's Services provider (see Lowe's Services).

Program description

When you give us your mobile number and agree to receive texts, we send messages about your water treatment appointments and service: appointment confirmations and reminders, scheduling changes, technician or installer on-the-way and arrival notices, service follow-ups, and replies to messages you send us. We do not send these messages without your consent.

Message frequency

Message frequency varies based on your appointments and service activity.

Cost

Msg & data rates may apply. Check with your mobile carrier for details about your plan.

How to opt out

Reply STOP to any message to cancel. You will receive one confirmation message and no further texts unless you opt in again. You can opt back in at any time by replying START.

Help

Reply HELP to any message for help, or contact us at support@aquacrm.io.

Carrier liability

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed.

Supported devices

Messages may be delivered as RCS on supported phones and as standard SMS/MMS on all others.

Privacy

Your mobile number and messaging consent are handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Changes

We may update these terms from time to time. The date at the top shows when they last changed.

Contact

Elegant Basics LLC, Enterprise, Alabama — support@aquacrm.io